Shipping policy
Shipping Policy
Shipping Areas We currently ship to selected international destinations. Please check at checkout to see if we deliver to your location.
Processing Time Orders are processed within 5-7 business days (Monday-Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Time
- Standard Shipping (Thailand): 3-7 business days
- Express Shipping (Thailand): 1-3 business days
- International Shipping: 7-21 business days (depending on destination)
Shipping Costs Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping fee will be displayed at checkout before you complete your purchase.
Free shipping may be available for orders over a certain amount (as specified on our website).
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Delivery Issues If you experience any issues with delivery, such as damaged packages or missing items, please contact us within 48 hours of receiving your order at [your email] or [your phone number].
Undeliverable Packages If a package is returned to us as undeliverable due to an incorrect address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply.
International Orders International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient.
Contact Us For questions about shipping, please contact us at:
Email: mymyribbon@gmail.com